All About Convergys

Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.

Head Quarters:
  • Cincinnati, Ohio, United States
Key People:
  • Andrea Ayers (President/CEO)
  • Andre S. Valentine (CFO)
  • Claudia Cline (Exec VP/General Counsel)
Logo:
  • The significance of the logo is to help the reader identify the organization, assure the reader they have reached the right article containing critical commentary about the organization, and illustrate the organization's intended branding message in a way that words alone could not convey.
Net Revenue:
  • 2.951-2.046 billion Dollar(2015-2013)
Total Number of Employees
  • 130,000
 Official Website:
Achievements:
  • Convergys ranked in Top50 Market Research Firm on the American Marketing Association of Gold Report in 2016.
  • The company has awarded with The Philippines Quill Awards in 2016
  • Convergys won the Hall of Fame Award for the Best Company in 2016
  • Convergys was the winner of 2016 Gold Stevie Award.
  • In 2015, the company won the Speech Luminary Award.
  • Convergys ranked in Top100 Company for Remote Jobs by Flex Jobs in 2015
  • The company ranked in 2014 Vet Friendly Top Ten Employers.
  • Convergys Personalized Selling won Cable Spotlight Product of the Year, 2014
  • Best in Competencies and Skill Development - Brandon Hall Excellence Awards, 2013
  • North East Contact Centre Awards - Outsourced Contact Centre and Dream Team, 2013

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